Terms of Service for Built
Effective Date: October 14, 2025
Last Updated: October 14, 2025
Version: 3.0
Agreement to Terms
By downloading, installing, or using the Built mobile application ("App," "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, do not use our App.
Contact Information:
App Developer: Built Team
Email: builtfitnessapp@gmail.com
Description of Service
Built is a comprehensive social fitness tracking and workout coaching mobile application that allows users to:
Core Fitness Features:
- Log workout exercises, sets, reps, and weights with detailed tracking
- Track fitness progress over time with advanced analytics
- Access an extensive exercise database with anatomical illustrations
- Create and manage custom exercises with muscle targeting
- Access detailed workout history and performance insights
Premium Features (Subscription Required):
- Anatomy-Based Exercise Picker: Select exercises by tapping muscles on interactive anatomy model
- Exercise Library Deep-Dive: Tap any muscle to see all targeted exercises with intensity ratings
- Advanced Workout Planning: Plan and schedule workouts with smart recovery tracking
- AI Coach Chat: Get personalized workout advice and form tips from your AI coach
- Recovery-Based Workout Suggestions: AI-powered workout plans tailored to your muscle recovery status
- Live Recovery Tracking: Real-time muscle recovery updates that adapt as your body heals
- Advanced Analytics: Track progress with detailed insights and performance metrics
- Future Premium Features: Access to all upcoming premium features as they're released
Social & Community Features:
- Share workout posts with photos and detailed exercise breakdowns
- Follow friends and fitness enthusiasts to see their progress
- Like, comment, and engage with community workout posts
- Create and customize your fitness profile with bio and avatar
- Discover new workouts through social feed and trending content
Content & Communication:
- Upload and share workout photos and progress pictures
- Create detailed workout posts with exercise summaries
- Report inappropriate content to maintain community standards
- Receive push notifications for workouts, social updates, and more
Premium Subscription
Subscription Details
- Subscription Options: Auto-renewable subscriptions
- Annual: $59.99 per year (USD) with 7-day free trial
- Monthly: $9.99 per month (USD) - no trial
- Free Trial: 7-day free trial available for annual subscription (new subscribers only)
- Payment: Charged to your Apple ID account
- Auto-Renewal: Automatically renews unless cancelled at least 24 hours before the end of the current period
- Trial Conversion: If annual trial not cancelled, you'll be charged $59.99/year
Managing Your Subscription
- Cancellation: Cancel anytime in iOS Settings > Apple ID > Subscriptions
- No Partial Refunds: No refunds for unused portions of subscription periods
- Trial Cancellation: Cancel annual trial during the 7-day period to avoid being charged
- Renewal Management: Turn off auto-renewal at least 24 hours before renewal date
- Subscription Changes: Manage or switch between plans through your Apple ID account
Premium Feature Access
- Active Subscription Required: Premium features require an active subscription
- Trial Access: Full premium access during the 7-day free trial
- Lapsed Subscription: Premium features become unavailable when subscription ends
- Data Retention: Your workout data remains accessible even without premium subscription
- Feature Updates: Premium features may be added or modified over time
Refund Policy
- Apple's Refund Policy: All refund requests are handled by Apple
- Request Process: Visit reportaproblem.apple.com to request a refund
- Refund Eligibility: Subject to Apple's refund policies and terms
- No Guaranteed Refunds: We cannot guarantee refunds; decisions are made by Apple
- Trial Period: Best way to avoid charges is to cancel during the free trial
User Accounts
Account Creation
- Age Requirement: You must be at least 13 years old to use Built
- Accurate Information: You must provide accurate and complete information
- Email Verification: A valid email address is required for account creation
- Account Security: You are responsible for maintaining account security
- Subscription Management: Subscriptions are tied to your Apple ID, not your Built account
Account Responsibilities
- Password Security: Choose a strong password and keep it confidential
- Authorized Use: Only you may use your account
- Account Activity: You're responsible for all activity under your account
- Notification: Report any unauthorized access immediately
- Subscription Responsibility: You're responsible for managing and cancelling your subscription
Community Guidelines and Content Policies
Content Standards
All content posted on Built must meet these standards:
- Appropriate Content: No nudity, sexually explicit, or overly revealing content
- Respectful Communication: No harassment, bullying, or discriminatory language
- Fitness Focus: Content should be related to fitness, health, or personal development
- No Spam: Avoid repetitive, commercial, or promotional content without permission
- Accurate Information: Don't share false fitness or health information
- Legal Content: No content that violates laws or regulations
Prohibited Content
You may NOT post, share, or upload:
- Inappropriate Images: Nudity, sexually suggestive content, or revealing gym photos
- Harassment: Content that targets, bullies, or harasses other users
- Hate Speech: Content promoting discrimination based on race, gender, religion, etc.
- Dangerous Content: Promotion of harmful fitness practices or eating disorders
- Commercial Spam: Unsolicited promotional content or commercial advertisements
- Copyrighted Material: Content you don't own or lack permission to share
- Personal Information: Other users' personal information without consent
- False Information: Misleading health claims or dangerous fitness advice
Content Moderation
- User Reporting: Users can report inappropriate content using the built-in reporting system
- Automated Detection: We use automated systems to detect potentially harmful content
- Human Review: Reported content is reviewed by our moderation team
- Enforcement Actions: Violations may result in content removal, warnings, or account suspension
- Appeals Process: You may appeal moderation decisions by contacting support
Acceptable Use
Permitted Uses
- Personal Use: Use Built for personal fitness tracking and workout logging
- Social Sharing: Share workouts and engage with the fitness community
- Premium Features: Use premium features if you have an active subscription
- Legal Purposes: Use the App only for lawful purposes
- Intended Functionality: Use features as designed and intended
Prohibited Uses
You may NOT:
- Violate Laws: Use the App for any illegal activities
- Harm Others: Harass, abuse, or harm other users
- System Interference: Attempt to hack, disrupt, or overload our systems
- Unauthorized Access: Access other users' accounts or data
- Commercial Use: Use the App for commercial purposes without permission
- Reverse Engineering: Attempt to reverse engineer or copy the App
- Subscription Fraud: Attempt to circumvent or manipulate subscription systems
- Account Sharing: Share your premium subscription with others
- Multiple Accounts: Create multiple accounts to abuse free trials
Health and Safety Disclaimer
Medical Disclaimer
- Not Medical Advice: Built is not a medical device and doesn't provide medical advice
- AI Limitations: AI coach recommendations are for general guidance only, not medical advice
- Consult Professionals: Always consult healthcare providers before starting exercise programs
- Personal Responsibility: You exercise at your own risk and responsibility
- Health Conditions: Don't use if you have health conditions without medical clearance
Fitness Safety
- Proper Form: Ensure proper exercise form and technique
- Progressive Loading: Increase weights and intensity gradually
- Listen to Your Body: Stop exercising if you feel pain or discomfort
- Equipment Safety: Use gym equipment safely and appropriately
- AI Recommendations: AI suggestions are general guidance, not personalized medical advice
Intellectual Property
Our Rights
- App Ownership: Built, its design, features, and functionality are our property
- Trademarks: "Built" and related marks are our trademarks
- Exercise Database: The exercise database and illustrations are licensed or owned by us
- AI Technology: Our AI coach features are proprietary technology
- Premium Features: All premium features and their implementations are our intellectual property
Your Rights
- Limited License: We grant you a limited, non-exclusive license to use the App
- Personal Use: This license is for personal, non-commercial use only
- Restrictions: You may not copy, modify, or distribute the App
- Termination: This license terminates when you stop using the App
- Your Data: You retain ownership of your personal workout and social data
- Subscription Rights: Premium subscription grants access to features, not ownership
Privacy and Data Use
Data Collection and Use
- Privacy Policy: Our Privacy Policy explains how we handle your data
- Subscription Data: We collect subscription status to provide premium features
- Social Sharing: Your posts and profile are visible to other users as you choose
- Data Security: We implement strong security measures to protect your data
- Third-Party Services: We use trusted partners for data processing
- Payment Privacy: We never see your payment information; it's handled by Apple
Disclaimers and Limitations
Service Availability
- As-Is Basis: Built is provided "as is" without warranties
- Uptime: We don't guarantee 100% uptime or availability
- Service Changes: We may modify or discontinue features anytime
- Device Compatibility: The App may not work on all devices
- Premium Features: Premium features may change or be discontinued
Limitation of Liability
- Damages Cap: Our liability is limited to the amount you've paid us in the last 12 months
- Excluded Damages: We're not liable for indirect, incidental, or consequential damages
- Fitness Injuries: We're not liable for exercise-related injuries
- Data Loss: We're not liable for data loss due to technical issues
- Subscription Issues: We're not liable for Apple's subscription processing issues
- AI Recommendations: We're not liable for following AI coaching advice
Third-Party Services
Service Providers
We use the following third-party services:
- Supabase: Database hosting and authentication
- SendGrid: Email delivery services
- OpenAI: AI-powered recommendations (premium feature)
- Apple: App distribution, subscription processing, and payment handling
Third-Party Responsibilities
- External Services: Third-party service terms apply to their features
- Apple Terms: Apple's terms apply to subscriptions and payments
- Service Availability: Third-party service outages may affect app functionality
- Data Processing: Third parties process data according to their privacy policies
Account Termination
Termination by You
- Account Deletion: Delete your account anytime through app settings
- Immediate Effect: Termination is immediate upon account deletion
- Data Removal: Your data will be permanently deleted within 30 days
- Service Access: You lose access to all app features immediately
- Subscription Continuation: Deleting your account doesn't cancel your subscription
- Cancel Subscription: You must separately cancel your subscription through Apple
Termination by Us
- Violations: We may terminate accounts for Terms violations
- Subscription Fraud: Attempting to circumvent subscription systems may result in termination
- Notice: We'll provide reasonable notice when possible
- Data Access: You may have limited time to export your data
- Final Decision: Termination decisions are at our sole discretion
- Appeal Process: Contact us if you believe termination was in error
- No Refunds: Account termination doesn't entitle you to subscription refunds
Updates and Changes
Terms Changes
- Notification: We'll notify you of material changes to these Terms
- Effective Date: Changes take effect on the date posted
- Continued Use: Using the App after changes constitutes acceptance
- Disagreement: Stop using the App if you disagree with changes
- Version Updates: App updates may include new terms or feature changes
Feature Updates
- New Features: We may add new features to improve the app
- Premium Features: Premium features may be added, modified, or removed
- Subscription Changes: Subscription pricing or terms may change with notice
- Grandfathering: Existing subscribers may retain current pricing for a period
Dispute Resolution
Informal Resolution
- Direct Contact: Contact us first to resolve any disputes
- Good Faith: We'll work in good faith to resolve issues
- Documentation: Keep records of any dispute communications
- Timeframe: We'll respond to disputes within 30 days
Governing Law
- Jurisdiction: These Terms are governed by applicable laws
- Apple Terms: Apple App Store terms also apply where applicable
- International: For international users, local laws may also apply
Contact Information